At Beelwa Luxury Palace, we aim to provide exceptional service to our guests. However, if you need to request a refund, please review our refund policy below for details regarding eligibility and procedures.

1. Booking and Payment :

All reservations at Beelwa Luxury Palace require a valid credit card at the time of booking.

A deposit of [insert amount] is required to confirm your reservation.

Full payment is due at least [insert time frame, e.g., 48 hours] before your scheduled check-in date.

2. Refund Eligibility : Standard Cancellations: If you cancel your reservation at least [insert number of days, e.g., 7 days] before your scheduled check-in, you are eligible for a full refund of the amount paid, minus any administrative fees of [insert amount or percentage].

3. Refund Process : All refund requests must be submitted in writing to [insert contact email or phone number], including the reservation details (booking number, name, and date of stay).

4. Non-Refundable Items : Deposits: If a non-refundable deposit was paid at the time of booking, this amount will not be refunded.

5. Refund Disputes If you disagree with a refund decision or feel the refund process has not been handled correctly, please contact us at [insert contact email or phone number] for further assistance. We aim to resolve any disputes in a fair and timely manner.

6. Contact Us : For any refund-related inquiries, please contact Us